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Caster Assembly

Item Number: 83401

Replacement caster assembly for iRobot Roomba 500, 600 and 700 Series Vacuum Cleaning Robots.

Customer Rating:


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Compatible With:

Roomba 560
iRobot Roomba® 560

Get thorough vacuuming when you want it with the iRobot Roomba 560 Vacuum Cleaning Robot.

Price: $ 349.99


Caster Assembly Full Specifications

Replacement caster assembly for iRobot Roomba 500, 600 and 700 Series Vacuum Cleaning Robots.

WHAT'S IN THE BOX

  • 1 Caster Assembly

The iRobot limited warranty shall not apply to failures or problems which are caused by products or equipment not authorized by iRobot Corporation.

Country of Origin:China

Customer Reviews

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iRobotCaster Assembly
 
2.4

(based on 16 reviews)

Ratings Distribution

  • 5 Stars

     

    (1)

  • 4 Stars

     

    (5)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (6)

79%

of respondents would recommend this to a friend.

Pros

  • Easy to install (6)
  • Easy to use (6)

Cons

    Best Uses

        • Reviewer Profile:
        • Pet owner (9), Homeowner (7)

      Reviewed by 16 customers

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      Displaying reviews 1-10

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      (3 of 3 customers found this review helpful)

       
      1.0

      Very annoying

      By canton

      from Hamilton, Ontario, Canada

      Pros

      • Easy To Install
      • Easy To Use

      Cons

        Best Uses

          Comments about iRobot Caster Assembly:

          I love my Roomba overall but the castor and wheel design is so below par its ridiculous. The wheel WILL NOT STAY IN PLACE. That means that very little gets vacuumed as the machine cant navigate properly without it. All the while the battery is wearing out for nothing and the unit cant dock so I find it dead somewhere and the carpet isn't clean. Then I have to go on a search mission just to find the wheel which isn't easy due to its size. So instead of coming home to clean carpets I waste time searching for a wheel which thankfully my dogs havn't choked on or chewed. This has to be the most obvious design flaw. The pin would be next to impossible to clean if the wheel isn't removed from the castor so I don't understand what one reviewer is talking about. The biggest downside of Roomba is the constant cleaning of the brushes etc. so if the wheel isn't supposed to be removed for cleaning, make sure it never needs cleaning or make sure the cleaning is possible without it breaking the castor pin when the wheel is removed. Just to remove the castor you have to pull it out by the wheel anyway. Thankfully the part is cheap. Relatively cheap to replace if you don't mind paying for shipping and cheap quality. I love my Roomba but this is disappointing and the fix so easy.

          (1 of 1 customers found this review helpful)

           
          4.0

          Good price

          By Dora

          from Louisiana

          About Me Homeowner, Pet Owner

          Verified Reviewer

          Pros

            Cons

              Best Uses

                Comments about iRobot Caster Assembly:

                We have a golden retriever with long hair. We run our iRobot daily. We've had to buy at least 5 replacement caster assembly's. Do not purchase from Amazon as their price is 4X's as much.

                (3 of 3 customers found this review helpful)

                 
                1.0

                UPDATE WITH RUBBER WHEEL

                By TBG

                from Beaumont, TX

                About Me Homeowner

                Verified Reviewer

                Pros

                  Cons

                  • New Design Needed

                  Best Uses

                  • Replacement

                  Comments about iRobot Caster Assembly:

                  I am no design engineer but remodeling this wheel to make it out of the same rubber material as the left and right larger ones would make perfect sense. This material would extend the life of the wheel and improve it's use. Come on Roomba engineers.... fix an obvious (however small) problem, that we Roomba owners eventually have issues with! I have purchased over fifteen Roomba units over the years, for friends and personal use. I love the Roomba ...such a great machine, just needs tweaking.

                  (7 of 7 customers found this review helpful)

                   
                  2.0

                  A simple bandaid to the problem

                  By Chris

                  from Titusville, Florida

                  About Me Pet Owner

                  Verified Reviewer

                  Pros

                    Cons

                      Best Uses

                        Comments about iRobot Caster Assembly:

                        I have the 545 and after a few times of cleaning the wheel, it began to fall out. I simply take a small piece of foil and wedge it in between the shaft and the holder. The shaft stays in place until you clean it again. The shaft needs to be removed to clean any animal hair that has wrapped around it otherwise the wheel is not free flowing. I've been doing this well over a year with great results and have not had to replace the Caster Assembly. Would be nice if they could fix this but for now I will not buy a new assembly until this no longer works. LOVE my Roomba!!!!

                        (5 of 5 customers found this review helpful)

                         
                        1.0

                        This needs to be fixed. Period.

                        By Kevin Eyewanders

                        from Seattle, WA

                        Pros

                        • Easy To Install
                        • Easy To Use

                        Cons

                        • Does not last
                        • Susceptible To Failure

                        Best Uses

                          Comments about iRobot Caster Assembly:

                          As many have noted, this is the weakest link in any roomba vacuum. This part needs to be redesgined *yesterday*. It will fail. I just ordered 2 in anticipation of this, and thatcost me $20 after tax and shipping. Ridiculous part for an otherwise fantastic machine.

                          (5 of 5 customers found this review helpful)

                           
                          1.0

                          These are horrible!

                          By Mike the remorseful buyer

                          from Crestview, FL

                          Verified Reviewer

                          Pros

                          • Easy To Install

                          Cons

                          • Can't Clean Properly

                          Best Uses

                            Comments about iRobot Caster Assembly:

                            My several-year-old Roomba 560 has a castor wheel that has never needed to be replaced. I have removed the wheel and replaced it countless times to clean the hair out of the axle (which keeps it from turning). My new 770's castor breaks when you remove the wheel so the axle pins will not stay in place and the wheel falls out freely. Is this iRobot's plan to keep me buying castors instead of being able to clean them? Either sell me a castor wheel I can clean, or design it so it won't stop turning when hair wraps around the axle! As for now, I will install some small pins to keep the wheel in place between cleanings, which is a shame that I should have to do on my NEW 770!

                            (1 of 6 customers found this review helpful)

                             
                            4.0

                            Works for me

                            By JRHolly

                            from NY

                            Verified Reviewer

                            Comments about iRobot Caster Assembly:

                            Not sure what everyone is talking about with things breaking when they take the caster wheel out. I've taken mine out probably 20 times since buying my Roomba and have never broken anything.

                            (11 of 12 customers found this review helpful)

                             
                            4.0

                            Problem with Caster assembly design

                            By abuelak

                            from Augusta, GA

                            About Me Homeowner, Own a dog that sheds, Pet Owner

                            Verified Reviewer

                            Pros

                            • Easy To Install
                            • Easy To Use

                            Cons

                            • Ball falls out

                            Best Uses

                            • Larger Rooms
                            • Smaller Rooms

                            Comments about iRobot Caster Assembly:

                            The ball in the caster assembly keeps falling out. After reading other reviews, I found that this is a common problem, so I ordered 2 of them instead of one. Problem with design because you have to take the ball out to remove the pet hair buildup otherwise it won't roll. By doing that, however, the plastic parts break requiring replacement. Bit of a problem, but I love my robot and would not do without it. No big deal to replace such a small part.

                            (9 of 14 customers found this review helpful)

                             
                            4.0

                            Don't Take Wheel Out to Clean!

                            By Coach Glenda

                            from Toronto, Canada

                            About Me Pet Owner

                            Verified Reviewer

                            Pros

                              Cons

                                Best Uses

                                  Comments about iRobot Caster Assembly:

                                  FYI - I just found out when I called to order some accessories today that we aren't supposed to remove the wheel from the caster assembly to clean it - we are supposed to remove the whole caster assembly itself - that will give us access to clean the wheel and what is behind it.

                                  This was not at all clear to me from the instructions. The only reason I didn't remove the wheel was that I physically couldn't. I'm guessing that's why the plastic pins break when we do - the wheel itself isn't supposed to be removed!

                                  (4 of 4 customers found this review helpful)

                                   
                                  2.0

                                  Caster Assembly Broke in 3 months,

                                  By Pet owner

                                  from Jacksonville, FL

                                  About Me Homeowner, Pet Owner

                                  Pros

                                  • Easy To Use
                                  • Increases Performance

                                  Cons

                                  • Bad Design

                                  Best Uses

                                    Comments about iRobot Caster Assembly:

                                    I have three King Charles Cavaliers. I bought the I-robot to help with the hair issue. It rarely gets through a cleaning cycle without stopping bc the brush cage needs cleaning. Also, it seems to get hung up on electrical cords too easily. Requires a lot of time "cleaning" the device. The caster assembly wore out in three months. Wheel keeps falling out. Customer service was nice enough to replace at no charge. It's a good product. I like that it can get hard to reach areas such as under beds and dressers. Just be ware of these issues if you have pets that shed. I'm not sure this will save you time.

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