Less chores. More life. That’s the big idea behind iRobot cleaning robots. Our goal is to simplify your cleaning routine, giving you back more time in your day. If you need assistance with shopping on our site, please call us at (800) 727-9077 and a customer care representative will be happy to assist you.

Returns and Warranties

Return Rules and Restrictions

  • All products must be returned in good condition, in original boxes (whenever possible), and with all accessories to ensure full credit.
  • You must include the return form or bottom portion of the original packing slip. Be certain to save copies for your records.
  • Gift-wrap costs and other charges are non-refundable.
  • We will not accept C.O.D. or third party billing for returned merchandise.
  • In the case of shipping damages, please contact the carrier or our Customer Care Department at 1.800.727.9077.
  • You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. Shipping costs will not be refunded.